Made for the NHS, with the NHS.
A new standard for phlebotomy bookings.
Lower costs, lighter workloads, and a patient experience that delivers.
Purpose-built. Budget-friendly.
Most Trusts face the same choice: pricey, overengineered platforms or quick fixes that fall short. Both retrofitted. Neither built for phlebotomy. We’ve worked with the NHS to change that. A purpose-built phlebotomy product. Everything you need, priced fairly.
Save thousands of pounds and hundreds of hours.
Shape rules and workflows around your service. Pathways and allocations adapt in real time to user needs, demand, and staff availability. Update every detail instantly, in-house. The result? Better capacity use. Less admin. Lower costs.
The experience your patients deserve.
Deliver journeys that guide and adapt in real time. Keep patients informed at every step. Offer simple check-in via mobile or in-clinic screens, plus automated phone booking for those who prefer to call. More flexibility. Happier patients.
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The platform powering a new era in phlebotomy.
From rigid and outdated to cutting-edge and user-led. Meet the booking system transforming service delivery.
What sets our platform apart?
The booking system NHS teams love.
Complex workflows, tailored to you.
Any rule. Any process. Any pathway. One clinic or fifty. A hundred bookings or ten million. We handle it all, so you don’t have to. Complete flexibility. Total control.
Make short work of long queues.
Our intelligent engine forecasts demand, fine-tunes allocations, and optimises capacity based on staff profiles and how each clinic runs. No bottlenecks. Less stress. Happier patients.
One powerful admin suite. Everything you need.
Bookings, rostering, patient management, and analytics in one place. Approvals, notifications, and check-ins done in seconds. Smart search, multi-service workflows, bulk actions, and clear views keep admin simple. Configure services and resources, manage time blocks and availability, and set questions, guidance, and reports in a few clicks.
Communication, redefined.
Automate confirmations, reminders, updates, and feedback. Send guidance before and after visits. Use the mass emailer to reach the right groups in real time. True two-way communication. Less work. Lower costs.
Smarter patient management.
Everything staff need, right at their fingertips. Check patients in, update bookings, view key details, add notes, and reconcile data for accurate reporting. All in a purpose-built tablet app. More visibility. Better support.
All your data. One clear view.
From finger in the air to data-driven. Live dashboards track usage patterns, utilisation, user behaviour, DNAs, and unique service KPIs. Filter, export, and visualise the data you need to improve operations, forecast trends, and plan strategically.
Joined-up workflows that work for you.
Connect your booking platform with SPINE, ICE, Voice Connect, and other enterprise systems to cut admin, remove silos, and deliver joined-up services for staff and patients.
The experience your patients deserve.
No queues. No confusion. Smoother visits and 24/7 self-service. The modern service standard.
Public sector experience.
Designed for the NHS. Intelligently built. Seamlessly connected. Responsive journeys with assistive features, earlier availability options, and same-day access make booking effortless. Translatable guidance, real-time updates, and choice of channels keep patients informed and in control.
Booking systems aren’t created equal.
Confusing. Static. Full of dead ends. Form-based systems don’t cut it. Patients expect journeys that guide and adapt in real time, not clunky forms. Our system gathers feedback, helps you act on it, and evolve with patients.
Bookings that work for everyone.
From multi-channel access and assistive features to personalised journeys and automated guidance delivered by email, text, and phone, every step is designed to support every patient.
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Cutting-edge, user-led.
Transform the patient experience.
Never out of the loop.
Keep patients informed and engaged with reminders, live updates, tailored guidance, and feedback loops. No confusion. Fewer no-shows. Smoother clinic experiences.
Fast and simple, every way you book.
No online access? No problem. Patients can book by phone through an intelligent automated service that guides them step by step. Each booking is made and logged automatically. Seamless integration. No extra work.
A stress-free patient experience.
No dead ends or repeat entry. Smarter footfall, flexible bookings, and real-time comms. Kiosk and tablet check-ins for visitors, with live visibility for staff. The result? No queues. No confusion. Smoother visits and 24/7 self-service. The modern service standard.
Accessible. Secure. Reliable.
WCAG 2.2 AA and NHS DSPT compliant. ISO 27001, Cyber Essentials Plus, and clear data-retention schedules as standard. 99.95% uptime, guaranteed. Accessibility, security, and reliability are built into everything we do.
Smarter patient management.
Everything staff need, right at their fingertips. Check patients in, update bookings, view key details, add notes, and reconcile data for accurate reporting. All in a purpose-built tablet app. More visibility. Better support.
All your data. One clear view.
From finger in the air to data-driven. Live dashboards track usage patterns, utilisation, user behaviour, DNAs, and unique service KPIs. Filter, export, and visualise the data you need to improve operations, forecast trends, and plan strategically.
Integration Station.
Shaped from feedback to make life easier for you and your patients. Don’t see what you need? Just ask.
SPINE: Connect to Spine to automate data transfer, cut admin, and deliver joined-up services. NHS Number, SCRs, eRS, and more, all handled in seconds.
ICE: Integrate with ICE to order tests, track investigations, and view results in a few clicks. Faster workflows. Fewer delays.
Telephony Integration: No online access? No problem. Residents can book by phone, fully integrated. Less work. Lower costs.
GovNotify: Send texts and letters through GovNotify alongside in-platform notifications. Clear, consistent comms at a fraction of the cost.
NHS Mail: Integrate with NHS Mail to streamline internal comms, cut inbox clutter, and save staff time.
Find us on
G-Cloud 15.
We’re a G-Cloud 15 Supplier, so you can purchase with ease, speed, and confidence.
What sets our platform apart?
Why is this the best phlebotomy booking system?
Proven impact.
From a 7x ROI at Betsi Cadwaladr UHB to an 88% cost reduction at Royal Wolverhampton NHS Trust, we deliver results across every use case. Trusted by 120+ public sector organisations, we power over 30 million bookings a year. Can any other system match that?
The most advanced. The most versatile.
Our feature set is unmatched. We built many of the tools the sector relies on, and we still set the standard for sophistication, scale, and reliability. The most advanced booking tech, proven across the widest range of use cases.
Service knowledge.
We’ve helped shape booking standards across the public sector. It’s more than technology. It’s consultancy, guidance, and the shared insight of a UK-wide public sector community. We know what works. That’s why teams trust us.
User-led future-proofing.
Through user groups and surveys, we listen and build what you actually need. If it benefits everyone, it ships as standard. Our community meets through webinars and shared channels to share ideas, collaborate, and drive innovation. The result? A user-led platform built for the next generation of public services.
Smarter patient management.
Everything staff need, right at their fingertips. Check patients in, update bookings, view key details, add notes, and reconcile data for accurate reporting. All in a purpose-built tablet app. More visibility. Better support.
All your data. One clear view.
From finger in the air to data-driven. Live dashboards track usage patterns, utilisation, user behaviour, DNAs, and unique service KPIs. Filter, export, and visualise the data you need to improve operations, forecast trends, and plan strategically.
SEE THE #1 PHLEBOTOMY BOOKING SYSTEM IN ACTION.
Ready for any NHS pathway.
Service-changing modules, built with forward-thinking waste teams.
One booking system. Trust-wide.
Patients. Resources. Workforce. One booking system for every use case.
Resources.
Desks. Rooms. Equipment. Pool Cars. Purpose-built products that help your teams get more from every asset.
Appointments.
Any use case. Any team. However niche. Save time, reduce costs, and transform the experience of in-person, virtual, and over-the-phone appointments.
Events and Training Courses.
A best-in-class platform built for NHS events and courses. Powerful. Flexible. Easy to manage.
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ACCREDITATIONS
