Case Studies: Admin Portal

Kent County Council’s HWRC Booking Service.
Kent County Council runs 18 Household Waste Recycling Centres, serving 1.6 million residents and processing…

Essex County Council’s Council-Wide Booking Platform
Essex County Council (ECC) is the third-largest county council in the UK, serving over 1.8…

BCUHB’s Phlebotomy Booking Service
Betsi Cadwaladr University Health Board (BCUHB) is the largest healthcare organisation in Wales, responsible for…
Surrey County Council’s HWRC Booking System Trial
Surrey County Council (SCC) operates 14 Community Recycling Centres (CRCs) across the county.

WRWA’s HWRC Booking Service
Western Riverside Waste Authority (WRWA) welcomes over 1,000 residents a day to the Smugglers Way…

NHS Wales Case Study: Transforming Secondary Care Appointments with bookinglab
NHS Wales faces mounting pressure to deliver high-quality care while managing rising patient demand and…


Essex County Council’s Short Breaks Digital Service
As part of Essex County Council’s (ECC) early help approach, it delivers a Short Breaks…

West Sussex County Council’s HAF Booking Service
Until recently, West Sussex County Council (WSCC) manually managed access to its Holiday Activities and…