HWRC Community News – October 2025

Momentum continues to build across our HWRC community.

It’s been a busy few months.

Two more leading organisations have joined us, strengthening our position as the UK’s leading HWRC booking provider.

A huge welcome to:

• East Sussex County Council
• Surrey County Council (pilot)

We’re proud to support a growing network of forward-thinking councils, including:

• Two-thirds of the largest county councils
• Three-quarters of London’s waste partnerships
• A range of single-site operators

Their decision to partner with us is a clear endorsement of our platform and our mission to reshape the sector through innovation, adaptability, and results that speak for themselves.

Find out why leading waste teams continue to choose us over corner-cutting alternatives. Click here.

Product Updates

We’re also working on several exciting updates across our platform, including improvements to our ANPR integration and permit module.

Our market-leading ANPR integration has evolved beyond basic booking verification. It now cross-references permit databases and vehicle whitelists, applies data prioritisation levels, and automatically updates information for visitors without a booking. The result is faster site throughput, more accurate reporting, and less admin for on-site teams.

We’re also introducing enhancements that make permit management more flexible and efficient, letting residents amend and renew permits themselves, streamlining staff workflows, and improving the resident experience.

We’ll share more details on these updates in the coming weeks, so stay tuned.